In this episode, we explore how data infrastructure, AI, and service design are reshaping the foundations of public services.
Join Elsewhen director of product, Nadav Mordechai, and Richard Pope ā author of Platformland: An Anatomy of Next-Generation Public Services ā as they unpack how governments can move beyond digitisation to build truly digital-era institutions.
Discover how new patterns of delivery, a shift in trust, and a clearer understanding of public value can guide the transformation of public services.
From seamful design to credentials as infrastructure, this conversation maps the journey toward a more responsive, resilient and citizen-focused state.
