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case studies
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Accelerating product delivery for Mastercard
Financial Services
Product Design & Build
Digital Strategy
Neo Bank
Defining a scalable CX strategy at a leading UK neobank
Financial Services
Internet
Product Design & Build
SME Finance
Creating a digital platform to transform SME finance
Financial Services
Product Design & Build
AI & Cloud
blog posts
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Banking Beyond Borders: Service Design & Cultural Insights with Techcombank
Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.
Financial Services
Product Design & Build
4 Fundamentals of Scalable CX in Neobanking
Discover the four key principles for scaling customer experience (CX) in neobanking.
Financial Services
Internet
Product Design & Build
AI & Cloud
Digital Strategy
The Neobank Formula: Scaling Across Products & Markets
Explore how neobanks like Nubank and Revolut scale, balancing CX, business goals, and navigating global regulation.
Financial Services
Product Design & Build
reports
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Leon Gauhman
Digital Transformation in the Era of Generative AI
Explore how Generative AI and Large Language Models revolutionise enterprise efficiency, enhance digital transformation, and streamline processes, promising significant business growth and innovation.
Financial Services
Insurance
Internet
Advertising
AI & Cloud
Leon Gauhman & Matt Soczywko & Nadav Mordechai
Embedded Finance is no longer a distant point on the horizon, but a reality.
Download a detailed global report on the players already embedding financial services into every aspect of their businesses.
Financial Services
AI & Cloud
Digital Strategy
Leon Gauhman & Matt Soczywko & Nadav Mordechai
Uncover the real tactics and tools required to build banks
Download a complete 60-page guide to conceptualising, designing and launching cutting-edge neobanks that anyone can follow.
Financial Services
AI & Cloud
Digital Strategy
