Financial Services

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case studies
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Thumbnail image for Defining a scalable CX strategy at a leading UK neobank
Neo Bank

Defining a scalable CX strategy at a leading UK neobank

Thumbnail image for Accelerating product delivery for Mastercard
Mastercard

Accelerating product delivery for Mastercard

Thumbnail image for Building the Digital Backbone of Vietnam's Local Economy
Techcombank

Building the Digital Backbone of Vietnam's Local Economy

blog posts
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thumbnail image for Agentic Banking: How to Build a Ten Person Bank

Agentic Banking: How to Build a Ten Person Bank

Explore how multi-agent systems and autonomous workflows can run an entire bank with just ten human staff.
thumbnail image for Banking Beyond Borders: Service Design & Cultural Insights with Techcombank

Banking Beyond Borders: Service Design & Cultural Insights with Techcombank

Exploring service design & cultural insights redefining banking in emerging markets with Elsewhen & Techcombank.
thumbnail image for 4 Fundamentals of Scalable 
CX in Neobanking

4 Fundamentals of Scalable 
CX in Neobanking

Discover the four key principles for scaling customer experience (CX) in neobanking.
reports
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Cover image for Planet Agent:
AI Agents Across Industry
Thumbnail image for Planet Agent:
AI Agents Across Industry
Leon Gauhman
Leon Gauhman

Planet Agent:
AI Agents Across Industry

Explore how AI agents are transforming workflows in finance, telecoms, pharma, and beyond — reducing costs and driving real productivity.
Cover image for Digital Transformation in the Era of Generative AI
Thumbnail image for Digital Transformation in the Era of Generative AI
Leon Gauhman
Leon Gauhman

Digital Transformation in the Era of Generative AI

Explore how Generative AI and LLMs boost enterprise efficiency, accelerate digital transformation, and drive growth through smarter, streamlined processes.
Cover image for Embedded Finance is no longer a distant point on the horizon, but a reality.
Thumbnail image for Embedded Finance is no longer a distant point on the horizon, but a reality.
Leon Gauhman
Matt Soczywko
Nadav Mordechai
Leon Gauhman & Matt Soczywko & Nadav Mordechai

Embedded Finance is no longer a distant point on the horizon, but a reality.

Download a detailed global report on the players already embedding financial services into every aspect of their businesses.